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Our work would be impossible without the compassion and generosity of our supporters.  We are committed to protecting the privacy of our supporters, staff, volunteers, beneficiaries and anyone else who entrusts their personal information to us. We take the security of your personal information very seriously. We always endeavour to protect your personal information through compliance with the EU General Data Protection Regulation, the Privacy and Electronic Communications Regulations 2003, the UK’s government new Data Protection Bill (which will come into force when the UK leaves the EU) and other relevant laws and regulations. For more information about GDPR, please visit here . Our data protection policy is available on request. This is our privacy policy which is legally required under articles 12, 13 and 14 of the GDPR and informs our supporters on how we use their data. This privacy policy sets out what data we collect, how we will use it, what the legal basis for this is, and outline what your rights are in respect of your personal data.

Who we are

Address: Laughter Africa, 124 Princes Boulevard, Bebington, Wirral, CH63 5LP
Phone: 0151 645 7322
Email:
info@laughterafrica.org.uk
Registered charity number with the Charity Commission:
1154712

How  we collect personal information

The personal data we store is either given directly to us from supporters when making a donation or from third party online giving platforms. Third party organisations we currently receive data from are Virgin Money Giving, Wonderful Organisation, and the Charity Aid Foundation. These organisations will have their own data protection and privacy policies which you should be aware of before signing up.

How Laughter Africa uses your personal data?

Laughter Africa uses your personal information for the following purposes:

Gift Aid

In order to claim Gift Aid on your donations from the HMRC, we need to hold records of your name and address, your tax status and donation details.

Donation processing  

We need to hold information about donations that you give to us to meet financial auditing requirements and other legal, regulatory and tax compliances. We will keep information such as your name and address/email details and donation history on our database for financial auditing purposes. Your details are kept safely on our secure database. This is the only personal data that we retain and we do not use the information for any other reason. We will only retain your information for as long as is legally necessary. For example we are required to keep details of financial transactions, including donations, for seven years to meet accountancy and HMRC requirements. We do not hold any information about you that would be classified as sensitive e.g. health information.

The lawful basis that Laughter Africa processes data is based on the legal obligation.  

Laughter Africa only processes data based on the legal obligation as we need to process the personal data for compliance with a legal obligation, common law or statutory obligation. This is outlined under Article 6(1)(c) which provides a lawful basis for processing where:

“processing is necessary for compliance with a legal obligation to which the controller is subject.”

This legal obligation is based under the following laws:

  • Charities Act (2016)
  • HMRC guidelines and laws governing gift aid.
  • Charity Commission Regulations and Guidelines
  • To comply with money laundering regulations or anti-terrorism legislation

As we are processing data on the basis of legal obligation, the individual has no right to erasure, right to data portability, or right to object.

Your rights

Laughter Africa actively supports the principle of “fair and transparent” processing of your personal information. We support your rights in relation to your personal information under the General Data Protection Regulation, including the:

  • right to be informed (chiefly via this policy)
  • right of access
  • right to rectification
  • right to erasure
  • right to restrict processing
  • right to data portability
  • right to object
  • rights related to automated decision-making including profiling

If you wish to exercise any of these rights, please contact Laughter Africa in writing at 124 Princes Boulevard, Bebington, Wirral, CH63 5LP or via email at info@laughterafrica.org.uk .

Requesting access to your personal data

You have a right to request access to the personal data that we hold about you. If you would like to request a copy of your personal data or have any questions in relation to your personal data, please contact us at info@laughterafrica.org.uk . We will endeavour to reply in 30 days. We will provide the information free of charge.

If you find any of your information inaccurate or inconsistent, you may ask us to correct the information by emailing us at info@laughterafrica.org.uk (this is known as the right of rectification).  You also have the right to restrict processing. Laughter Africa does not carry out automated decision making and profiling.

How to make a complaint or raise a concern

If you would like to make a complaint in relation to how we have handled your personal information, please follow our complaints procedure. If you are not happy with the response you receive, then you can raise your concerns to the UK’s data protection authority to the Information Commissioner’s Office (ICO)

Laughter Africa’s promise to you

At Laughter Africa, we do not engage in any form of communication or direct marketing with you. We do not email anyone, phone anyone or send out letters to anyone unless it is in reply to someone who contacts us. You are entitled to your privacy. We do not sell, trade or rent any of your details onto anybody else or any other organisations. We do not use data processors.

Changes to our Privacy Notice

We regularly review our privacy practices and this notice, and may make changes from time to time. Any changes made will be posted to this page, and will apply from the time we post them. This privacy notice was last updated on 30th April 2018 in preparation for the GDPR.

How we use cookies

In order to make the Laughter Africa website easier to use and improve our service, we sometimes place small amounts of information on your computer. These are known as cookies and they are used by most major websites. We use cookies, small pieces of data stored inside a website browser, across our websites to improve their performance and to enhance your user experience. When you visit our websites, cookies allow us to collect some non-identifying basic information. This includes the total number of visitors, the pages viewed, and other anonymous information. We use this information to make your experience on our website as smooth as possible and to allow us to make any necessary improvements. We use the following cookies on our site:

  • Necessary Cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided.
  • Performance Cookies. These cookies allow us to analyse how visitors use our websites and to monitor website and campaign performance so that we can provide a high quality experience and determine how effective our website is.
  • Functionality Cookies
  • Third Party/Embedded Content

You are able to disable cookies on your device. However, please do be aware that some parts of the website will no longer function correctly if you disable cookies.